At Xander Post-It, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return and refund policy below:
Returns Eligibility – We accept returns for defective or damaged items only. Products must be unused and in their original packaging.
Return Request Period – You must notify us within 3 days of receiving the product to request a return.
Return Process – To initiate a return, email [email protected] with your order details and a description of the issue. We may require photo evidence of the defect or damage.
Refunds – Once your return is approved and received, we will process your refund via cash return upon pickup of the item. Refunds are only applicable for defective or damaged items; we do not offer refunds for change of mind.
Non-Returnable Items – Items that are used, opened, or not in their original condition cannot be returned.
For return requests, contact us at [email protected].